What Is Business Process Documentation?
Business process documentation involves comprehensively describing the steps to carry out a task. Typically, this practice includes compiling various documents, such as policies, tutorials, and checklists.
Most importantly, process documentation entails reviewing the business's procedures and creating a process map. Process mapping allows managers to visually see how the different steps in the task are connected, as well as its
outputs and inputs.
Improve Operations - The practice makes it easier for teams to pinpoint bottlenecks and inefficient steps, to which informed adjustments can be made.
Enhance Employee Training - Process documents can be shared with new employees so they can become familiar with their responsibilities.
Record Company Knowledge - These documents will preserve critical information about how the company operates. This can be useful in the future, in case employees need to refer back to directions or executives want to create new processes.